Is the mandate of the Managing Agent/Third-party formalised in a signed contract or agreement that is current and applicable? *

Does the Community Scheme have a dedicated Estate Manager/Operator? *

Is there continuity in the services provided by the Managing Agent/Management Agents? *

Does the Community Scheme have a crisis management plan e.g. in event of fire, flood, earthquake, explosion, hostage situation? *

What is the mix of the dwelling units permanently occupied by owners/retirement village lessees versus those occupied by tenants in the Community Scheme? *

What is the mix of occupancy i.e. leisure/holiday use vs permanent residential/retirement living use? *

Does the Community Scheme have pre-paid meters in place for electricity and/or water? *

What is the turnover of tenants in the Community Scheme? *

What is the reputation of the Community Scheme e.g. well run and managed, financially stable, safe and secure, good re-sale value, beautiful gardens/common areas, quality services, quality care, good catering etc? *

What, if anything is being done to maintain/improve the reputation of the Community Scheme? *

What is the level of involvement required of the Trustees/Directors in the day to day affairs of the Community Scheme e.g. approvals, conduct issues, payments, procurement, complaints, financial issues, HR/people issues, ad-hoc meetings, contractual issues, interaction with lawyers etc? *

Does the Community Scheme have a pest problem e.g. ants, rats, mosquitos, mice, geckos, bats, birds, flies? *