Assessment Area Regulatory and Legal Assessment Last Assessed: 18th Nov 2021 at 10:24 am Responsible Party: Detailed Assessment - Regulatory and Legal Detailed Assessment - Regulatory and Legal Is the Community Scheme fully compliant with other legislation and/or regulations that may be applicable e.g. occupational health and safety, tax, labour relations, basic conditions of employment, environmental, disaster management, promotion of access to information (PAIA), protection of personal information (POPI)? * Yes - we comply fully with all relevant regulations and legislation Yes to a large degree - we try to be compliant as best we can but still fall short in some areas To some degree -we focus on only those areas of the law that might impact us No, not really - we comply in some critical areas, but havent really bothered about broader compliance No not at all - we are totally non-compliant Is the Community Scheme/Developer/Operator complying with the required environmental standards and controls with regard to emissions, air and water pollution, recycling, water and power usage, treatment or removal of waste or hazardous materials, dumping of waste materials? * We are fully compliant and try at all times to be good environmental citizens We are compliant in some areas We are not compliant at all Is the Community Scheme ensuring the protection and confidentiality of all personal information obtained from owners, tenants and visitors to the scheme property (Protection of Personal Information) Popi regulations? * Yes - we comply fully with all relevant regulations and legislation Yes to a large degree - we try to be compliant as best we can To some degree - we are doing our best to control information but our controls are limited No, not really - we are trying to maintain and ensure controls but information has been used by unauthorised third parties No not at all - we are totally non-compliant Has the Community Scheme appointed an Information Officer as required in terms of Protection of Personal Information (Popi) regulations i.e. to encourage and ensure compliance with the conditions for the lawful processing of personal information and to deal with requests made under the POPI Act.? * Yes - we have formalised the appointment/nominated an Information Officer in terms of Promotion of Access to Information Act, registered with the regulator and paid our fees. Yes to some degree - we are doing this but have not formalised the appointment/responsibility and registration. No, not really - we are aware of the requirement but are not compliant here. No not at all - we have done nothing/are totally non-compliant/don't see it as a priority Has the Community Scheme produced and lodged with the required authorities (Information Regulator/South African Human Rights Commission) the required manuals for the Protection of Personal Information (POPI) and the Promotion of Access to Information (PAIA) and have the required fees been paid? * Yes - the manuals have both been completed, fees paid and documents lodged as required Yes to some degree - the manuals are partly complete/not yet lodges/fees not paid No, not really - we have only made token progress in this areas/see this as a low priority No not at all - we have done nothing/are totally non-compliant Are the POPI (Protection of Personal Information Act) controls adequate for the level and extent of personal information held i.e. from visitors registers, access control systems, cameras, accounting/invoicing systems, owner/resident data base, social media group sites etc? * Yes - totally adequate Yes to a large degree - we have some weak links but on the whole controls are good No, not really - our controls are not what they should be No, not at all - our controls are totally inadequate/are non-existent Don't know/Can't establish Are documents and contracts being stored/retained for the required periods in terms of regulatory requirements by the Trustees/Directors/Managing Agents/Developers/Operators? * Yes, definitely. We have made this a specific area of focus as well as to ensure continuity in the Community Scheme. Yes, to a large extent. No, not really. While we have tried to archive and retain key historic required regulatory records and documents this has not always happened. No, many key documents have been lost/we have not been able to find a number of key documents/required regulatory records. No,not at all. Our records are non-existent/have been lost along the way by Trustees/Directors/changes in Managing Agents/Operators/Accountants. Are you aware of the terms and conditions of all contracts and agreements signed on behalf of the Community Scheme, and are the Trustees/Directors aware of any contracts, undertakings or agreements in place which could have a detrimental or material impact on the Community Scheme? * Yes, absolutely. Approved and vetted versions of all legal agreements, contracts and documentation, both paper-based and electronic, are centrally controlled. All contracts, agreements and key documents have been scrutinised by our attorneys prior to signing, and we are fully aware of the terms and conditions contained therein and the potential impact on the Community Scheme. Yes, the Trustees/Directors take a lot of care before entering into any contracts or agreements on behalf of the Community Scheme and try to limit these to key service providers and employees only. Yes, to a degree. We have a number of contracts and agreements and versions of them in place and will get our attorneys to deal with any disputes or issues as and when the circumstances arise. No, not really - but we are aware of a number of contracts and agreements that have potentially adverse implications for our Community Scheme. No, not at all. We have no idea of the terms and conditions of all the contracts and agreements signed by Trustees/Directors and how these may or may not impact our Community Scheme in the future. Are the contracts and agreements of the Community Scheme regularly reviewed to ensure that the terms and conditions are still applicable, that they do not conflict with regulatory requirements and that the Community Scheme is not exposed to additional or new risks or aspects which are not contained in the existing agreements? * Yes, absolutely. We regularly review our contracts and agreements in consultation with our attorneys to ensure that the terms and conditions are still applicable, that they do not conflict with regulatory requirements and that the Community Scheme is not exposed to additional or new risks or aspects which are not contained in the existing agreements. Yes, although we review and update our contracts and terms and conditions wherever possible, we remain vulnerable to legal risk in a few of our older contracts and documentation. No, to a degree. Despite the best efforts by Trustees/Directors, we have not been able to get deficient and risky documentation and contracts re-signed and remain highly vulnerable as a result. No, there is not much the Community Scheme can do given the high number of older agreements and contracts we have in place, and as a result we have a high exposure to additional risks. No, not at all. Trustees/Directors have never reviewed any of the Community Scheme contracts, contractual terms or terms and condition or agreements, and remain highly vulnerable as a result. Has the Community Scheme been registered for tax and has a Public Officer been appointed? * Yes - managed by our Accountants/Managing Agents/Developer/Operator Yes but the Public Officer is no longer valid. No Don't know/can't establish Not applicable Where debt has been availed of by the Community Scheme, has this received the required approval of owners/lessees or shareholders in a Special General Meeting and has the Community Scheme and/or the lender complied with the prevailing rules of the Community Scheme and regulatory requirements e.g. Sectional Title Schemes Management Act/ Community Schemes Services Ombud Act and the National Credit Act? * Yes in all respects Yes to some degree - SGM process and/or scheme rules not fully complied with No, not really - in breach of prevailing regulatory requirements No - totally irregular Don't know/Can't establish Not Applicable Are the Managing Agents involved in selling and leasing of properties and as such registered as Estate Agents with the Estate Agency Affairs Board in terms of the Estate Agency Affairs Act and members of the Property Practitioners Association in terms of Property Practitioners Act (PPA)? * Yes - fully compliant Yes to some degree - e.g. registration incomplete/fidelity certificate not held No - irregular/non-compliant in this regard Don't know/Can't establish No, not required Are the Managing Agents registered as Estate Agents in terms of the Estate Agency Affairs Act/Property Practitioners Act? * Yes - all requirements met and current Yes to some degree - application pending/incomplete submission No - our Managing Agents are non-compliant in these areas Don't know/Can't establish Are Trust Accounts conducted as prescribed by the act, audited annually and are fidelity certificates valid and current or is the appropriate Directors and Officers cover held? * Yes - all requirements met and current/insurance/indemity in place Yes to some degree e.g. audits not up to date/fidelity certificates/insurance expired No - our Managing Agents are non-compliant in these areas Don't know/Can't establish Are the Managing Agents registered as Debt Collectors in terms of the Debt Collectors Act? * Yes No Don't know/Can't establish Albeit that Managing Agents are unregulated, are the Managing Agents/Developers/Operators of The Community Scheme members of The National Association of Managing Agents (NAMA) and/or the Real Estate Business Owners of South Africa (Rebosa)? * Yes No Membership/s not up to date Don't know/Can't establish Has the Community Scheme filed its audited financials along with form CS2 annual return to the Ombud’s (CSOS) offices together with the budget for the following year? * Yes Yes - but incomplete/late submission No - we are non-compliant here Don't know/can't establish Is the Insurance disclosure being made in terms of the Sectional Title Schemes Management (STSM) Act in the Financial Accounts i.e. type of insurance held, premiums, valuations, claims settled, excesses applicable to owners/lessees or the Community Scheme? * Yes - required disclosure Yes in most respects Yes to some degree No Has the Community Scheme updated the details of Trustees/Directors with the respective regulatory/registration bodies e.g. CIPC, Community Schemes Ombud? * Yes - current details are on file Yes to a degree - bit outdated/not totally accurate or current No - has never been updated at all/totally out of date Are the elected Trustees, correctly nominated 48 hours before the AGM and were they formally elected at the AGM? * Yes - full procedural correctness followed Yes to a degree - not always the case with election of trustees No, not really - we are often not in a position to comply with this requirement No - procedurally dysfunctional/often unconstitutionally elected No, not at all Are the required quorums being obtained at AGM's/SGM's i.e. for body corporates that have less than 4 primary sections or members (only 3 or fewer primary sections or members), two thirds of the total value of votes must be present or represented; and for any other schemes, one third of the voting values being required? * Yes - consistently Yes on most occasions but we rely heavily on proxy votes Yes - but only on some occasions/we normally have to re-convene meetings due to a lack of a quorum No never - we invariably have to re-convene our meetings due to a quorum not being obtained Is the counting of votes and proxies, the establishment of quorums for the passing of resolutions at AGM's/SGM's procedurally correct and in line with the prevailing legislation/regulations? * Yes Yes to the best of our knowledge No, not really - we rely entirely on the Managing Agents for the management of this aspect No, this element of compliance is never properly adhered toby Trustees/Directors/Chairman of the Meeting/the Managing Agents Are local bye laws being complied with by owners/shareholders/tenants/lessees/users e.g. over-crowding, noise, fire restrictions, cruelty to animals? * Yes - full compliance/co-operation Yes to a large extent No - in some aspects No - we are faced with continuous breaches. Has the domicilium address of the Community Scheme been furnished to the local municipality and local registrar of deeds? * Yes - fully compliant Yes - to some degree Don't know/can't establish No. Haven't bothered/haven't got around to advising Is a separate bank account being conducted/maintained for the reserves as required in terms of the applicable acts? * Yes Not sure/might be combined with normal bank account No Where the Community Scheme trades does it hold the required trading/business and/or liquor licences? * Yes - formalised and renewed as required Don't know/can't establish No - nothing in place or formalised Not applicable Does the Community Scheme hold the required Certificates of Compliance (COC's) from accredited service providers in respect of electrical fencing, gate motors, lighting, CCTV, fire equipment (hoses/reels/hydrants/smoke sensors) etc. and/or gas where applicable? * Yes - proactively inspected/formalised and renewed every 2 years/or as required No, not really - certificate/s expired/renewals and/or service requirements and/or inspections not undertaken unless forced on us No, not at all - totally non-compliant here/never attended to post initial installation Not applicable to our Community Scheme Don't know/can't establish DAReglegscore If you are human, leave this field blank. 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